Frequently Asked Questions
What areas does PMG serve?
Our primary markets are Peachtree City, Fayetteville, Tyrone, and Senoia. We gladly serve all of Fayette, Coweta, Pike, and Meriwether counties and will consider managing other areas on the south side of Atlanta on a case by case basis. Feel free to ask! We are passionate and love to serve where we think we are best suited for the situation.
Why should I use a professional property manager like PMG?
At Pearson Management Group, we understand that our clients are investors, not landlords. Partnering with PMG eliminates the stress and hassle of managing properties on your own. We handle everything, including marketing, tenant screening, leasing, repairs, cleaning, rent collection, bookkeeping, tax reporting, and more. Property management is also highly regulated, with significant legal implications. Our services help minimize your liability. As a licensed firm with auditable trust accounts (in compliance with GREC), and by using trustworthy insured contractors, we provide peace of mind and ensure your investments are managed professionally.
How do you screen tenants?
Effective tenant screening is the foundation of successful property management. Our process includes comprehensive credit, background, and eviction history checks. But we go beyond the basics. We also conduct in-depth interviews, both over the phone and in person, asking key questions to determine if a prospective tenant is the right fit for the home. We dedicate substantial time and effort to this process because selecting the right tenant is the most critical factor in ensuring long-term success for our owners.
How do you handle repairs?
Tenants can submit maintenance requests through their online portal 24/7. Our maintenance manager, Hart Pearson, who is a seasoned renovator, investor, and Licensed Contractor, oversees all repair requests. He handles communication with tenants and coordinates repairs with our trusted, insured vendors. Owners receive real-time notifications about any issues, but no action is required on their part unless they wish to be involved. Timely and professional repairs help foster positive relationships with tenants while preserving the property’s value. Our long-standing relationships with reliable vendors ensure quality work at every step.
What happens if a tenant doesn’t pay rent?
Rent is due on the 1st of the month. While it's rare that tenants trigger our late fee policy ($100 plus 1% of the balance per day), we follow a strict process when payment is delayed. On the 3rd of the month, we issue a 5-day notice. If no payment is received by the 9th or the next business day, we initiate the eviction process. While our process is firm, we always strive to communicate with the tenant to understand any underlying issues and work toward a resolution that avoids eviction if possible. If eviction is necessary, you can trust that it’s a well-considered decision made in the best interest of protecting your investment.
What fees do you charge?
In our view, the fewer and more transparent fees we have the better. We have three total fees:
Procurement- This includes professional photography, marketing, tenant interviews, screening, showings, lease creation, and signing. This fee comes out of the tenants first month of rent collected and is only incurred if we are successful at our job of leasing the home.
Management- A monthly fee for ongoing rent collection, lease enforcement, maintenance, repairs, and accounting.
Renewal- Our tenants frequently renew their leases. This is an important time because the success of a rental property over time is heavily dependent on the negotiations and changes that occur at each renewal. Market rents change, tenants situations change, and owners goals change. All of that must be gathered and considered for a successful renewal.
See Pearson Management Group’s comprehensive and updated Pricing List here.